Lilian Fung
2nd Assistant Accountant
ON - Ontario District Council
Customer Service Professional with 15+ years experience in providing exceptional assistance with swift resolutions while maintaining a productive relationship.
· Strong communication and interpersonal skills; actively listen to patrons/subscribers needs.
· Exceptional ability to problem-solve while maintaining a calm demeanor
· Very organized and detail-oriented with exceptional multitasking capabilities
· Easily adaptable to independent or team work environments
· Flexibility for day, night, weekend, split shift and holiday work schedules
· Knowledge of Administrative POS software including Microsoft Word, Excel, Outlook, Paciolan ticketing
system, and Tessitura ticketing system
· knowledge of Google tools, survey
PROFESSIONAL EXPERIENCE
Skymed Two Ontario Inc
2nd Assistant Accountant April 2022-July 2022
-Accounts Payable reconcile invoices
-Maintain harmonious relationship with vendors and buyers alike
-Address invoice and PO changes
-Sync reconciled transactions into accounting software to GL
-Wrap Audit files
Gilead 5 Productions Inc
2nd Assistant Accountant
CASHet Pcard tracking,reconciliations and Posting
Gilead 4 Productions Inc
2nd Assistant Accountant
3rd Assistant Accountant
CASHet Pcard tracking,reconciliations and Posting
CN Pilot Productions Inc
2nd Assistant Accountant
PO / Invoice Coding and Entry
Sagia Productions Inc - Dodge & Miles S1
3rd Assistant Accountant since August 2019 - December 2019
-CASHet reconciliations & Payments
-Gas Card balance reconciliations & Payments
-Invoice & PO entry & Payments
-PC reconciliations, entry & Payments
-Wrap - Security Deposits collection
Gilead 3 Productions - Rocket Woman III
Trainee Assistant Accountant since March 2019 – August 2019
-Scanning and filing A/P related documents
-Assist Payroll organizing residency documents
-Organize A/P files
-Track PO's
-Auditing A/P and General files during Wrap
The Canadian Opera Company
Ticket Services Supervisor since February 2007 –October 2018
-Ensure Customer service exceeds Subscriber and Members expectations.
-Assist in preparing Subscriber orders and seasonal seat allocation for over approximately 15,000+ patrons
-Provide Accurate Information and assist patrons according to their needs.
-Problem solve Subscriber issues quickly and efficiently keeping rapport with patrons.
-Ongoing supervision/CS training front line representatives to maintain returning patrons/subscribers
-Count and prepare small bills and change for opening cash floats for the day
-Daily briefings for updates on promo offers or ticketing status for shows.
-Troubleshoot any CRS issues in such a way patrons will walk away satisfied
-Print and correctly file tickets on performance day for Will Call
-update Will Call ticket requests as needed
-Aide the distribution for the Will Call line while monitoring the radio for any troubleshooting
-Reconcile end of day POS reports and Cashouts
Casual Four Season Centre for Performing Arts;Usher/Coat Check Dec 2006 –Present
-Direct and assist patrons throughout the Venue and to their assigned seats
-provide accurate information and recommend how to further enjoy the theatre experience
-Securely Check Coats and other personal items.
-Accurately log Lost & Found items
-lend/rent out hearing aid devices or opera glasses
-Scan tickets while welcoming guests at the front door
Stop-Motion Animator - Cuppa Coffee Summer 2008
For Rick and Steve the Happiest Gay couple in all the world Season 2
-animate puppets
-operate DSLR camera
-operate Apple desktop
-Ensure set is prepared for shoot
-Quota 30 seconds of film per week
-review storyboard
Personal Wedding coordinator
-aide in the step by step wedding planning
-Personally supervise the Day of event
-Arrange Event decor to the client's specs
-provide clear communication between the Venue and Client
-Double check event services are provided as per contract
Delta Meadowvale Resort & Conference Centre
Accounts Receivable Administrator February 2002-February 2005
-Create billing, Collections of balances due
-assist guests with inquiries efficiently and with accuracy
-Credit Checking & reference referrals
-complete balance sheets for month end reports
Club Meadowvale; Administrative Assistant September 2001-February 2002
-Assist Administration Manager organizing and maintaining memberships.
-Follow up on member concerns, membership status, outstanding payments
-set up or cancel monthly membership payments via void cheque or credit card
-maintain filing system of membership hard copies and electronically
Other Skills
-Certified Personal Support Worker
-Speaks Basic Cantonese and Basic French -Animator -Wire jewellery maker
-computer lessons for the elderly -Upcycle Leather goods maker -Sound coordinator for community drag show
-sales/deals social media handler -Upcycle,reuse advocate -doterra essential oils agent -house/pet sitter
TRAINING
-DGC Member -Accounting Fundamentals
-EP Smart Accounting
-Payroll Assistant 101
EDUCATION
Continued Education
Conestoga College 2021-2022
-PSW certified
Max the Mutt Animation School 2006-2008
-Classic life drawing
-2D animation basics
-story writing 101
-storyboarding basics
-colour study
-Composition 101
*DGC Credits only.
Lily & Isaac - Season 3
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SkyMed - Season 2
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Handmaid's Tale, The - Season 5
TV Series/New Media 2022, 2nd Assistant Accountant
Dan Brown's The Lost Symbol
TV Series 2021, 2nd Assistant Accountant
Langdon
TV Pilot 2020, 2nd Assistant Accountant
Handmaid's Tale, The - Season 4
TV Series/New Media 2019, 2nd Assistant Accountant
Handmaid's Tale, The - Season 4
TV Series/New Media 2019, 3rd Assistant Accountant
Most Dangerous Game - Season 1
TV Series/New Media 2019, 3rd Assistant Accountant
Handmaid's Tale, The - Season 3
TV Series 2018, Trainee Assistant Accountant
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